Privacy policy

Last updated: January 2026


WildSpirit Testament operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). WildSpirit Testament is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy.


Personal Information We Collect or Process

When we use the term “personal information”, we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or has been de-identified so that it cannot reasonably be linked to you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

  • Contact details, including your name, billing address, shipping address, phone number, and email address

  • Financial information, including payment card details, transaction details, form of payment, and payment confirmations

  • Account information, including username, password, preferences, and settings

  • Transaction information, including items you view, add to your cart or wishlist, purchase, cancel, or are refunded or replaced, and your past transactions

  • Communications, including information you provide when contacting customer support

  • Device information, including browser type, IP address, and other unique identifiers

  • Usage information, including how and when you interact with the Services


Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you, when you create an account, place an order, communicate with us, or otherwise provide information

  • Automatically, through cookies and similar technologies when you use or visit our Services

  • From service providers who process personal information on our behalf

  • From partners or other third parties, where permitted by law


How We Use Your Personal Information

Depending on how you interact with us, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services

To perform our contract with you, process payments, fulfil orders, manage accounts, arrange production and shipping, facilitate refunds or replacements where applicable, provide customer support, enable reviews, and personalise your experience.

Marketing and Advertising

To send promotional communications and display advertising based on your interactions with the Services. You may opt out of marketing communications at any time.

Security and Fraud Prevention

To authenticate accounts, secure transactions, prevent fraud, and protect our Services and users.

Communicating with You

To respond to enquiries, provide order updates, and maintain our business relationship.

Legal and Compliance Reasons

To comply with applicable laws, enforce policies, respond to legal requests, protect our rights, and review order, fulfilment, or production information in the event of a dispute, fault assessment, or policy enforcement.


How We Disclose Personal Information

We may disclose your personal information in the following circumstances:

  • With Shopify and service providers who support payment processing, fulfilment, printing, shipping, analytics, customer support, and IT services

  • With business and marketing partners for advertising and promotional purposes, in accordance with their privacy policies

  • When you direct or consent to disclosure (for example, for shipping or social media integrations)

  • With affiliates or within our corporate group

  • In connection with business transactions or to comply with legal obligations


Relationship with Shopify

The Services are hosted by Shopify, which processes personal information to provide and improve the Services. Information submitted may be transferred to Shopify and third parties located outside your country of residence.

Shopify may use your information to provide enhanced features. Shopify is responsible for processing personal information for those features and for responding to related rights requests.

You can learn more at the Shopify Consumer Privacy Policy and exercise rights through the Shopify Privacy Portal.


Third-Party Websites and Links

The Services may contain links to third-party websites. We are not responsible for the privacy or security practices of those sites and encourage you to review their policies.


Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority. If you believe a child has provided personal information, please contact us.


Security and Retention of Your Information

No security system is perfect, and we cannot guarantee absolute security. Personal information is retained only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce policies.

Keeping customer data secure and used only for legitimate business purposes is central to our operations.


Your Rights and Choices

Depending on where you live, you may have rights including:

  • Access to personal information

  • Deletion of personal information

  • Correction of inaccurate information

  • Data portability

  • Objection to or restriction of processing

  • Withdrawal of consent

UK and EEA residents may exercise additional rights under applicable data protection laws.

Requests can be made using the contact details below. We may need to verify your identity before responding.


Complaints

If you have concerns about our data practices, please contact us. You may also have the right to lodge a complaint with your local data protection authority.


International Transfers

Personal information may be transferred outside the UK or EEA. Where required, we rely on approved transfer mechanisms such as Standard Contractual Clauses.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.


Contact

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact:

Email: contact@wildspirittestament.co.uk